Privacy Policy
Last updated: August 31, 2026
Introduction
This Privacy Policy describes how Your Company Ltd. ("we", "us", or "our") collects, uses, and shares information when you use Projestic (the "Service"). By using the Service, you agree to the practices described in this policy.
Last updated: August 31, 2026
Who we are
The Service is operated by Your Company Ltd.. For privacy-related questions or requests, contact us at hello@yourcompany.com.
Information we collect
We may collect the following categories of information:
- Account information: name, email address, password hash, and profile details you provide when registering.
- Workspace content: boards, goals, projects, tasks, CRM records, files, chat messages, and other data you create or upload.
- Usage and technical data: IP address, browser type, device information, log data, and interaction events.
- Billing information: subscription status and payment metadata processed by our payment provider (we do not store full payment card numbers).
- Communications: messages you send through our contact form or support channels.
AI processing
Projestic includes an AI assistant ("Jarwis") that can read board context and respond in chat. When you use AI features, relevant content from your workspace (such as chat messages, board structure, and task data) may be transmitted to third-party large language model providers (for example, OpenAI) for processing.
AI outputs are generated automatically and are not reviewed by humans before delivery. Do not submit sensitive personal data, confidential business information, or regulated data unless you accept the risk of processing by third-party AI systems.
We may retain prompts, responses, and related metadata for service operation, abuse prevention, quality improvement, and legal compliance, subject to our retention practices and applicable law.
How we use information
We use collected information to:
- Provide, operate, maintain, and improve the Service.
- Authenticate users and enforce access controls.
- Process subscriptions and billing.
- Send transactional emails (invites, notifications, security alerts).
- Respond to contact and support requests.
- Detect, prevent, and address fraud, abuse, and security issues.
- Comply with legal obligations.
Cookies and session data
We use cookies and similar technologies to maintain your session, remember preferences, and protect the Service. You can control cookies through your browser settings, but disabling them may limit functionality.
Third-party processors
We use trusted third-party services that may process your data on our behalf, including:
- Payment processing (Stripe).
- Email delivery (Resend).
- AI and speech services (OpenAI, ElevenLabs, and similar providers).
- Calendar integrations (Google, Microsoft) when you connect them.
- Infrastructure and hosting providers.
Data sharing
We do not sell your personal information. We may share information with service providers under contractual obligations, when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale.
International transfers
Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.
Data retention
We retain information for as long as needed to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account subject to legal and operational requirements.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise these rights, contact us at the email above. We may need to verify your identity before responding.
Children
The Service is not intended for children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version with an updated date. Continued use of the Service after changes constitutes acceptance of the updated policy.
Contact
For privacy questions or requests, email hello@yourcompany.com.